Frequently Asked Questions
Everything you need to know about shopping for your dream look at Terry Costa.
How do I determine my correct size for a formal gown?
Since formal wear sizes often run smaller than everyday clothing, we recommend comparing your bust, waist, and hip measurements to the specific designer's size chart found on each product page.
What is your return policy for evening wear?
Due to the nature of the formal wear industry, all sales are final. We inspect every garment thoroughly before shipping to ensure it meets our high quality standards.
How long will it take for my order to ship?
In-stock items typically ship within 1-2 business days. If a gown is being special ordered from the designer, delivery times vary; our stylists will contact you with an estimated ship date.
Do you offer alterations in-store?
Terry Costa does not provide in-house alterations. However, we maintain a list of highly recommended local seamstresses who specialize in formal gown adjustments.
Can I track my package once it has been sent?
Yes, once your order has been processed and shipped, you will receive an email confirmation containing a tracking number to monitor your delivery status.
Are the colors shown on the website accurate?
We strive to display product colors as accurately as possible. However, due to variations in monitor settings and lighting, the actual color of the garment may vary slightly from what you see on your screen.